Contact

Reporting a wrong price or calorie figure

This is the correspondence we most want. Menu data moves constantly and we will sometimes be behind. To let us act quickly, please include:

• The item name exactly as it appears on this site.
• The figure we show and the figure you saw.
• Where you saw it — city and state, or the restaurant address.
• When you saw it, and whether it was in-restaurant, on the app, or on delivery.

That last point matters more than people expect. Delivery platform prices are routinely marked up above in-restaurant prices, and app-exclusive offers can sit below both. A figure that looks wrong is often a genuine price from a different channel, so knowing the channel lets us tell a real error from ordinary variation.

Why we may not change a figure you report

Because almost every US Burger King is franchisee-owned, two restaurants can legitimately charge different amounts for the same sandwich on the same day. Our prices are published as ranges precisely to reflect that. If your local price sits inside the range we already show, the range is working as intended rather than being wrong.

What does prompt a change is a figure outside our published range, a figure that both our price sources have moved on from, or an item that has been discontinued or added. Our sourcing and editorial policy sets out the rules we apply, including when we discard a source figure as implausible.

Missing or discontinued items

If we are missing something that is clearly on the menu, tell us. We only publish items our sources carry, so genuine gaps do occur — particularly with regional items and limited-time offers, which appear and vanish faster than any database tracks. Where an LTO is big enough to be worth covering we give it its own page, as with the SpongeBob movie menu, and say plainly what we can and cannot confirm about its availability. The same applies in reverse: if we still list something that has been withdrawn, we want to know so we can remove it.

What we cannot help with

We are an independent reference site with no connection to Burger King Corporation or Restaurant Brands International. That means we genuinely cannot assist with:

• Orders, refunds, missing items or anything to do with a specific restaurant visit.
• Coupons, promotional codes, rewards points or app problems.
• Job applications, hiring, pay or employment questions.
• Franchise enquiries, supplier enquiries or corporate matters.
• Allergy or medical advice. Always confirm allergen information with the restaurant directly; chain restaurants post calorie information under the FDA's menu labeling rules, but allergen detail comes from the restaurant.

For any of the above, contact Burger King through their official website or app. Messages to us on those subjects will not reach them, and we have no route to escalate them.

Press, licensing and data requests

Use the same address and say what you need. We are generally happy to explain our methodology, and our sourcing policy is public. Note that we do not sell data and we do not accept payment to feature, favour or remove a menu item or a brand.

What happens to a correction after you send it

Corrections are not applied by editing a page. Every figure on this site is produced by a build script from a single dataset, so a change is made once, in the data, and every page that quotes that figure updates together on the next build. This is deliberate: it is what prevents one page saying an item costs one thing while another page, built from the same item, says something different.

In practice a report goes through four steps. First we reproduce it — we look at what our sources currently say for that item, which often shows immediately whether a source has moved and we have not yet picked it up. Second we check the channel, because in-restaurant, app and delivery prices routinely differ and a mismatch between them is not an error on anyone's part. Third, if the figure genuinely falls outside our published range, we decide whether the range should widen or whether one of our sources has become unreliable. Fourth, the dataset changes and the site rebuilds.

Occasionally a report leads us to drop a source rather than change a number. That has already happened twice during the site's construction, and both rejections are documented publicly with the evidence on our sourcing and editorial policy page. A source that is wrong once is unlucky; a source that is wrong systematically has a methodology problem, and continuing to cite it would pass that problem on to readers.

Suggestions for what to cover

We also welcome suggestions about what to write. The most useful ones describe a question you actually tried to answer and could not — a comparison nobody had done properly, a nutrition question that took four sites to piece together, or something about how ordering works that is widely misunderstood. Those make far better pages than generic topic requests, because they start from a real information gap rather than a guess at one.

We cannot promise to cover any particular suggestion, and we do not accept payment or exchange of links for coverage. Editorial decisions here are made on whether a page would genuinely answer something, not on who asked for it.

Response times

This is a small operation, so replies are not instant. Corrections are prioritised over everything else because they affect what other readers see. If your message concerns a factual error, expect it to be looked at before general enquiries. You can read about who maintains the site on our about page.